[c-nsp] SYSTEM_CONTROLLER / Cisco 7606

[Ahmed Hilmy]

Hello Jared,

Thanks for your quick reply.
Actually IOS version is  12.2(33)SRD4, we will upgrade it soon.

But the router didn't reload normally, we forced router to reload manually
then it comes up and the ISO has been stored in sup-bootdisk.

Regards,
Ahmed

On Fri, Mar 15, 2013 at 4:50 PM, Jared Mauch <jared at puck.nether.net> wrote:

> [logs trimmed]
>
> On Mar 15, 2013, at 9:43 AM, Ahmed Hilmy <hilmy.aa at gmail.com> wrote:
>
> >
> > Based on the information i got , it seems it is normal and it is related
>  tothe
> > Mistral ASIC, which is the ASIC used to connect the MSFC with the
> >
> > Pinnacle on the Supervisor and with the EOBC bus (so to communicate
> > with the Supervisor in general, both for control and data path).
> >
> >
> >
> > Would you please share your experience about this issue.
>
>
> I have seen this perhaps hundreds of times.  Typically my recommendation
> would be
>
> a) Upgrade to the latest software.  Many of these HEARTBEAT crashes are
> resolved.
>
> b) If you are running modern software, engage TAC.  They need to decode
> why the SP <-> RP communication broke down.  Without data, they don't know
> what/why things happened.  Logging a case will at least give them that data.
>
> - Jared