[c-nsp] TAC hits a new record level of aggravation...

[chris]

Also make sure you use IE6, because apparently thats what most users
prefer. Those pesky newer version and non MS browsers can be a real
heachache.

:)


On Sat, Nov 2, 2013 at 9:23 PM, Engel <engel.labiro at gmail.com> wrote:

> Have you try using MS Explorer?
>
> Sent from my iPhone
>
>
> On 2013/11/03, at 7:53, Jeff Kell <jeff-kell at utc.edu> wrote:
>
> > I had the "opportunity" to open a TAC case last week...  and was greeted
> > by the "new" website...
> >
> > I use Firefox with NoScript, Ghostery, AdBlock, and some other plugins
> > that require their own unique "whitelisting" to get cisco.com to work at
> > all, and even more if you need to "login" to anything.
> >
> > I have the most current Java 1.7 installed as of the last round of
> updates.
> >
> > So... going to open a TAC case...  I'm presented by at least four (maybe
> > five?) Java permissions warnings/windows asking me if they can run.
> >
> > I bear with this, enter a case, and everything I carefully formatted and
> > pasted into the case was compressed down into a block of continuous
> > text, forget my newlines, everything crammed into one piece.
> >
> > I submit the case, and more Java permissions windows.  I go to review
> > the case... still MORE permissions windows.
> >
> > Of course I have to go upload a "show tech" (first request for any
> > case)...  and STILL MORE permissions windows.
> >
> > THIS IS RIDICULOUS !!!
> >
> > Anyone else had the "pleasure" of hitting the "new" case management site?
> >
> > I have NEVER experienced such a technical challenge such as that
> > presented by the TAC website...
> >
> > I also now get Java warnings/permissions windows for ASDM for ASA, ASDM
> > for FWSM, oh the list just keeps on growing for this Java crap.
> >
> > Jeff
> >
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