[c-nsp] TAC hits a new record level of aggravation...

[Alex Presse]

It's the new java update - unsigned code gets user verification windows. Cisco (and everybody else) will need to update all their java delivered user interfaces to avoid this annoyance.

Sent from mobile; please excuse brevity & typos.

> On Nov 2, 2013, at 19:46, chris <tknchris at gmail.com> wrote:
> 
> Also make sure you use IE6, because apparently thats what most users
> prefer. Those pesky newer version and non MS browsers can be a real
> heachache.
> 
> :)
> 
> 
>> On Sat, Nov 2, 2013 at 9:23 PM, Engel <engel.labiro at gmail.com> wrote:
>> 
>> Have you try using MS Explorer?
>> 
>> Sent from my iPhone
>> 
>> 
>>> On 2013/11/03, at 7:53, Jeff Kell <jeff-kell at utc.edu> wrote:
>>> 
>>> I had the "opportunity" to open a TAC case last week...  and was greeted
>>> by the "new" website...
>>> 
>>> I use Firefox with NoScript, Ghostery, AdBlock, and some other plugins
>>> that require their own unique "whitelisting" to get cisco.com to work at
>>> all, and even more if you need to "login" to anything.
>>> 
>>> I have the most current Java 1.7 installed as of the last round of
>> updates.
>>> 
>>> So... going to open a TAC case...  I'm presented by at least four (maybe
>>> five?) Java permissions warnings/windows asking me if they can run.
>>> 
>>> I bear with this, enter a case, and everything I carefully formatted and
>>> pasted into the case was compressed down into a block of continuous
>>> text, forget my newlines, everything crammed into one piece.
>>> 
>>> I submit the case, and more Java permissions windows.  I go to review
>>> the case... still MORE permissions windows.
>>> 
>>> Of course I have to go upload a "show tech" (first request for any
>>> case)...  and STILL MORE permissions windows.
>>> 
>>> THIS IS RIDICULOUS !!!
>>> 
>>> Anyone else had the "pleasure" of hitting the "new" case management site?
>>> 
>>> I have NEVER experienced such a technical challenge such as that
>>> presented by the TAC website...
>>> 
>>> I also now get Java warnings/permissions windows for ASDM for ASA, ASDM
>>> for FWSM, oh the list just keeps on growing for this Java crap.
>>> 
>>> Jeff
>>> 
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