[c-nsp] TAC hits a new record level of aggravation...

[Antonio Soares]

Another tool that is a nightmare. The new bug search tool: it hangs my IE 9,
my FF 25, ...

This is what FF tells me:

"A script on this page may be busy, or it may have stopped responding. You
can stop the script now, or you can continue to see if the script will
complete.

Script:
https://tools.cisco.com/bugsearch/resources-2.0.5/js/jquery-1.8.2.js:624"


Java, JavaScript, etc, why do we need that ?


Regards,

Antonio Soares, CCIE #18473 (R&S/SP)
amsoares at netcabo.pt
http://www.ccie18473.net


-----Original Message-----
From: cisco-nsp [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of
Justin M. Streiner
Sent: domingo, 3 de Novembro de 2013 14:35
To: cisco-nsp at puck.nether.net
Subject: Re: [c-nsp] TAC hits a new record level of aggravation...

On Sun, 3 Nov 2013, Jeff Kell wrote:

> Customer support died a decade ago.

For the front-end stuff, sure.

To be fair, and to give credit where credit is due, I have dealt with some
TAC engineers who have been incredibly helpful, professional, and
responsive.  For the things I generally reach out to TAC for, it seems like
the level of response I've gotten recently has improved a bit from, say, two
years ago.

jms
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