[c-nsp] TAC hits a new record level of aggravation...

Justin M. Streiner streiner at cluebyfour.org
Sun Nov 3 09:35:25 EST 2013


On Sun, 3 Nov 2013, Jeff Kell wrote:

> Customer support died a decade ago.

For the front-end stuff, sure.

To be fair, and to give credit where credit is due, I have dealt with some 
TAC engineers who have been incredibly helpful, professional, and 
responsive.  For the things I generally reach out to TAC for, it seems 
like the level of response I've gotten recently has improved a bit from, 
say, two years ago.

jms


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