[c-nsp] Geeting problem on Cisco Processor Engine: NPE-G1

Arie Vayner (avayner) avayner at cisco.com
Mon Sep 2 11:46:09 EDT 2013


The traceback errors you are getting decode to issues allocating memory while the router is booting.
My guess would be this is a very old device (NPE-G1 was announced End of Sale in 2011)... They are still supported by Cisco (Last day of support is Feb 2017)

You most likely have a hardware failure either on the NPE itself or some of the memory DIMMs...

If you have support contract, RMA it... 


Arie

-----Original Message-----
From: cisco-nsp [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Md. Jahangir Hossain
Sent: Sunday, September 1, 2013 23:54 PM
To: cisco
Subject: [c-nsp] Geeting problem on Cisco Processor Engine: NPE-G1

Dear all:

I am facing some about Cisco  Processor Engine: NPE-G1 which was plug into Cisco 7206VXR . Due some issue i unplug the NPE-G1 card and insert this  engine to another Cisco 7204VXR router at same time i am getting problem while booing the 7204VXR router and results 7204VXR not come up in normal stage .


Platform: 7204VXR / 7206VXR
Processor Engine: NPE-G1
Flash: 64MB

I got bellow summary message also attached the details log message for better understanding.it would be nice can any one suggest  me how to  resolved this matter. 


*** System received a Bus Error exception *** signal= 0xa, code= 0x1c, context= 0x6101b6b4
  PC = 0x60688fe4, SP = 0x61074c30, RA = 0x60688fe4
  Cause Reg = 0x0000401c, Status Reg = 0x34008003

System Bootstrap, Version 12.2(8r)B, RELEASE SOFTWARE (fc1) TAC Support: http://www.cisco.com/tac Copyright (c) 2002 by cisco Systems, Inc.

System Bootstrap, Version 12.2(8r)B, RELEASE SOFTWARE (fc1) TAC Support: http://www.cisco.com/tac Copyright (c) 2002 by cisco Systems, Inc.
C7200 platform with 1048576 Kbytes of main memory


=== Flushing messages () ===

Buffered messages:
Queued messages:
No warm reboot Storage
*** System received a Cache Parity Exception *** signal= 0x14, code= 0x30000c80, context= 0x64287524
  PC = 0xa0000100, SP = 0x646110e0, RA = 0x61d8e9a8
  Cause Reg = 0x00004000, Status Reg = 0x3400c107

System Bootstrap, Version 12.2(8r)B, RELEASE SOFTWARE (fc1) TAC Support: http://www.cisco.com/tac Copyright (c) 2002 by cisco Systems, Inc.
C7200 platform with 1048576 Kbytes of main memory



Thanks for nice co-operation.



regards // Jahangir



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