[c-nsp] TAC hits a new record level of aggravation...

[Jeff Kell]

Could we petition for an HTML 1.0, old-school, no-javascript, no Java
apps, alternative TAC site?

Then look at the usage statistics between the two?  :)

And bring back ftp.cisco.com :)

Jeff

On 2/1/2014 12:41 PM, Chris Marget wrote:
> I tried two operating systems and four browsers yesterday. I couldn't
> upload files that were just a few hundred KB.
>
> /chris
>
>
> On Sat, Feb 1, 2014 at 9:54 AM, Pavel Skovajsa <pavel.skovajsa at gmail.com>wrote:
>
>> Resurrecting this thread,
>>
>> Is any of you having issues uploading file attachments to TAC cases using
>> the http java page? Somehow nobody in our org can upload anything - we have
>> latest Firefox, latest Java from Sun, still after clicking the "Submit"
>> button in the "file upload window" nothing happens.
>>
>> Regards,
>> -pavel skovajsa
>>
>>
>> On Thu, Nov 7, 2013 at 12:13 PM, Antonio Soares <amsoares at netcabo.pt>
>> wrote:
>>
>>> Another tool that is a nightmare. The new bug search tool: it hangs my IE
>>> 9,
>>> my FF 25, ...
>>>
>>> This is what FF tells me:
>>>
>>> "A script on this page may be busy, or it may have stopped responding.
>> You
>>> can stop the script now, or you can continue to see if the script will
>>> complete.
>>>
>>> Script:
>>> https://tools.cisco.com/bugsearch/resources-2.0.5/js/jquery-1.8.2.js:624
>> "
>>>
>>> Java, JavaScript, etc, why do we need that ?
>>>
>>>
>>> Regards,
>>>
>>> Antonio Soares, CCIE #18473 (R&S/SP)
>>> amsoares at netcabo.pt
>>> http://www.ccie18473.net
>>>
>>>
>>> -----Original Message-----
>>> From: cisco-nsp [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of
>>> Justin M. Streiner
>>> Sent: domingo, 3 de Novembro de 2013 14:35
>>> To: cisco-nsp at puck.nether.net
>>> Subject: Re: [c-nsp] TAC hits a new record level of aggravation...
>>>
>>> On Sun, 3 Nov 2013, Jeff Kell wrote:
>>>
>>>> Customer support died a decade ago.
>>> For the front-end stuff, sure.
>>>
>>> To be fair, and to give credit where credit is due, I have dealt with
>> some
>>> TAC engineers who have been incredibly helpful, professional, and
>>> responsive.  For the things I generally reach out to TAC for, it seems
>> like
>>> the level of response I've gotten recently has improved a bit from, say,
>>> two
>>> years ago.
>>>
>>> jms
>>> _______________________________________________
>>>