[c-nsp] TAC hits a new record level of aggravation...

[Chris Marget]

I tried two operating systems and four browsers yesterday. I couldn't
upload files that were just a few hundred KB.

/chris


On Sat, Feb 1, 2014 at 9:54 AM, Pavel Skovajsa <pavel.skovajsa at gmail.com>wrote:

> Resurrecting this thread,
>
> Is any of you having issues uploading file attachments to TAC cases using
> the http java page? Somehow nobody in our org can upload anything - we have
> latest Firefox, latest Java from Sun, still after clicking the "Submit"
> button in the "file upload window" nothing happens.
>
> Regards,
> -pavel skovajsa
>
>
> On Thu, Nov 7, 2013 at 12:13 PM, Antonio Soares <amsoares at netcabo.pt>
> wrote:
>
> > Another tool that is a nightmare. The new bug search tool: it hangs my IE
> > 9,
> > my FF 25, ...
> >
> > This is what FF tells me:
> >
> > "A script on this page may be busy, or it may have stopped responding.
> You
> > can stop the script now, or you can continue to see if the script will
> > complete.
> >
> > Script:
> > https://tools.cisco.com/bugsearch/resources-2.0.5/js/jquery-1.8.2.js:624
> "
> >
> >
> > Java, JavaScript, etc, why do we need that ?
> >
> >
> > Regards,
> >
> > Antonio Soares, CCIE #18473 (R&S/SP)
> > amsoares at netcabo.pt
> > http://www.ccie18473.net
> >
> >
> > -----Original Message-----
> > From: cisco-nsp [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of
> > Justin M. Streiner
> > Sent: domingo, 3 de Novembro de 2013 14:35
> > To: cisco-nsp at puck.nether.net
> > Subject: Re: [c-nsp] TAC hits a new record level of aggravation...
> >
> > On Sun, 3 Nov 2013, Jeff Kell wrote:
> >
> > > Customer support died a decade ago.
> >
> > For the front-end stuff, sure.
> >
> > To be fair, and to give credit where credit is due, I have dealt with
> some
> > TAC engineers who have been incredibly helpful, professional, and
> > responsive.  For the things I generally reach out to TAC for, it seems
> like
> > the level of response I've gotten recently has improved a bit from, say,
> > two
> > years ago.
> >
> > jms
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