[c-nsp] Update error on Cisco CSC-SSM Module..

[Howard Leadmon]

 I have a CSC-SSM-10 module that has been running and kept current with
patterns for quite a few years, and in fact has about a year left on the
current subscription.

 About 2 days ago it started emailing me the current error, and even using
my google fu I can't seem to find anything on this, so curious is anyone
here has run across this issue, and if anyone knows of a fix.

 Here are the errors I am seeing:

AntiVirusPattern : Pattern Update: The download file was unsuccessful for
ActiveUpdate was unable to verify security information. The local trusted
info database is corrupted. Please contact Trend Micro technical support..
The error code is 62.

AntiSpamEngine : Pattern Update: The download file was unsuccessful for
ActiveUpdate was unable to verify security information. The local trusted
info database is corrupted. Please contact Trend Micro technical support..
The error code is 62.
 
AntiSpamPattern : Pattern Update: The download file was unsuccessful for
ActiveUpdate was unable to verify security information. The local trusted
info database is corrupted. Please contact Trend Micro technical support..
The error code is 62.



 So what do I do, write to Cisco TAC, and the response I get is the unit
isn't registered to me, which blows my mind as we bought and have been
running and buying updates from Cisco now for at least the past 5 years, and
now it's not ours, so they won't help.

 Outside that, I am about ready to toss the sucker in the trash, and buy
something from a company that will actually support their stuff if you have
a current subscription.. 



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Howard Leadmon