[c-nsp] Question for TAC
Alexandr Gurbo
gurbo at golas.ru
Thu Apr 30 07:31:36 EDT 2015
You are in black list :))
I noticed the same behaviour when you're opened complicated case.
On Thu, 30 Apr 2015 06:08:18 -0400
Eric Van Tol <eric at atlantech.net> wrote:
> <rant>
> I would love to work for Cisco because it seems that their TAC engineers only work about 6 days a year. I swear that every time I open a case with them, I am told that same day that the engineer will be going on vacation the following day and won't be back for a week or two. Is there some special queue that my phone number is tied to that assigns me engineers with one foot out the door?
> </rant>
>
> Does anyone else have this problem? It's frustrating because I either have to wait until the engineer comes back from vacation for my problem to get worked on more, or I have to reassign it to someone else and explain the problem all over again, only to be told that they, too, will be going on vacation for two weeks.
>
> -evt
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--
Alexandr Gurbo
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