[c-nsp] Question for TAC

[Matthew Huff]

Yep. Same thing happened to me this week. Having an issue with IEEE 1588 PTP over LACP.  Tech is going on vacation....



> On Apr 30, 2015, at 7:29 AM, Alexandr Gurbo <gurbo at golas.ru> wrote:
> 
> 
> You are in black list :))
> I noticed the same behaviour when you're opened complicated case.
> 
> On Thu, 30 Apr 2015 06:08:18 -0400
> Eric Van Tol <eric at atlantech.net> wrote:
> 
>> <rant>
>> I would love to work for Cisco because it seems that their TAC engineers only work about 6 days a year.  I swear that every time I open a case with them, I am told that same day that the engineer will be going on vacation the following day and won't be back for a week or two.  Is there some special queue that my phone number is tied to that assigns me engineers with one foot out the door?
>> </rant>
>> 
>> Does anyone else have this problem?  It's frustrating because I either have to wait until the engineer comes back from vacation for my problem to get worked on more, or I have to reassign it to someone else and explain the problem all over again, only to be told that they, too, will be going on vacation for two weeks.
>> 
>> -evt
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> 
> 
> -- 
> Alexandr Gurbo
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