[c-nsp] Cisco ASR1002x + SPA Adapter (SPA-1X10GE-L-V2) Issues

[Troy Boutso]

Hey guys

Hopefully a real easy one, just incase I'm missing something obvious here.

I have a Cisco ASR1002x router which is in urgent need of a 10GE upgrade.
So, I've purchased a 10Gigabit Ethernet SPA adapter - SPA-1X10GE-L-V2
<http://www.cisco.com/en/US/products/ps6267/products_data_sheet0900aecd804dc62d.html>.
I bought it from a Network hardware reseller. Cut a long story short.. I've
gone to install the card into any one of the 3 SPA port slots on the router
and it isn't being detected.

I know the card should support OIR so installing it should be simple and
easy.
The card isn't being recognised at ALL. Nothing. The light doesn't blink
nor does the router even think there is anything plugged into ANY of the
slots. Here are some show commands, which I think should be useful to
assist.

I've installed SPA cards into ASR1001s before, though they were Gigabit. It
was simple. Plug in and good to go. Nothing else was needed!

Am I missing something obvious? Do I need to issue some commands on this
router to "activate" it this time round?
I shouldn't need to reload the router?


 #sh hw-module subslot 0/1 ?
% The indicated slot/subslot number is empty

#sh inventory
NAME: "Chassis", DESCR: "Cisco ASR1002-X Chassis"
PID: ASR1002-X         , VID: V02, SN:

NAME: "Power Supply Module 0", DESCR: "Cisco ASR1002 AC Power Supply"
PID: ASR1002-PWR-AC    , VID: V03, SN: ART1824U0A8

NAME: "Power Supply Module 1", DESCR: "Cisco ASR1002 AC Power Supply"
PID: ASR1002-PWR-AC    , VID: V03, SN: ART1824U0AS

NAME: "module 0", DESCR: "Cisco ASR1002-X SPA Interface Processor"
PID: ASR1002-X         , VID:    , SN:

NAME: "SPA subslot 0/0", DESCR: "6-port Built-in GE SPA"
PID: 6XGE-BUILT-IN     , VID:    , SN:

NAME: "subslot 0/0 transceiver 0", DESCR: "GE T"
PID: SFP-GE-T-ASR      , VID: E   , SN: MTCGETC024115

NAME: "subslot 0/0 transceiver 1", DESCR: "GE T"
PID: SFP-GE-T-ASR      , VID: E   , SN: MTCGETC024116

NAME: "subslot 0/0 transceiver 2", DESCR: "GE T"
PID: SFP-GE-T-ASR      , VID: E   , SN: MTCGETC024117

NAME: "subslot 0/0 transceiver 3", DESCR: "GE T"
PID: SFP-GE-T-ASR      , VID: E   , SN: MTCGETC024118

NAME: "subslot 0/0 transceiver 4", DESCR: "GE T"
PID: SFP-GE-T-ASR      , VID: E   , SN: MTCGETC024120

NAME: "subslot 0/0 transceiver 5", DESCR: "GE T"
PID: SFP-GE-T-ASR      , VID: E   , SN: MTCGETC024119

NAME: "module R0", DESCR: "Cisco ASR1002-X Route Processor"
PID: ASR1002-X         , VID: V02, SN:

NAME: "module F0", DESCR: "Cisco ASR1002-X Embedded Services Processor"
PID: ASR1002-X         , VID:    , SN:

#sh ver
Cisco IOS XE Software, Version 03.13.01.S - Extended Support Release
Cisco IOS Software, ASR1000 Software (X86_64_LINUX_IOSD-UNIVERSALK9-M),
Version 15.4(3)S1, RELEASE SOFTWARE (fc3)
cisco ASR1002-X (2RU-X) processor (revision 2KP) with 1089555K/6147K bytes
of memory.
Processor board ID FOX1802H0VC
6 Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
6684671K bytes of eUSB flash at bootflash:.


I really appreciate any help I can get
As always thanks in advance

Troy