[c-nsp] ASR920

Vinod Kumar Balasubramanyam (vinbalas) vinbalas at cisco.com
Fri Jul 31 18:35:54 EDT 2015


I see it :) Sorry I jumped the gun !


Vinod Kumar Balasubramanyam
ENGINEER.TECHNICAL MARKETING

vinbalas at cisco.com
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On 7/31/15, 2:52 PM, "Aaron" <aaron1 at gvtc.com> wrote:

>Thanks Vinod, but I think you are misunderstanding the bug.
>
>http://www.cisco.com/c/en/us/support/docs/field-notices/639/fn63944.html
>Problem Description
>The 1G ports on ASR 920 Routers ASR-920-24SZ-IM and ASR-920-24SZ-M do not
>come up with Cisco IOS® Software Release 15.5(1)S (3.14.0).
>Cisco recommends that customers upgrade to Cisco IOS Software Release
>15.5(1)S1 (3.14.1) or later in order to overcome this issue.
> 
>1 - While running 15.5(S)1 I put in a supported transceiver and it still
>didn't work
>http://www.cisco.com/c/en/us/td/docs/routers/asr920/hardware/installation/
>gu
>ide/ASR920_HIG/Supported_SFPs.html
>2 - the bug spoken of at
>http://www.cisco.com/c/en/us/support/docs/field-notices/639/fn63944.html
>doesn't say anything about unsupported xcvr's...   this bug is about bad
>ASR920 product (show platform to determine) and a bad bug when combined
>with
>IOS XE 15.5(1)S1
>3 - http://serialnumbervalidation.com/63944/cgi-bin/index.cgi    this
>shows
>that certain ASR920's are affected by this bug.
>4 - While running 15.5(S)1 , the hidden command "service
>unsupported-transceiver" did not fix the problem.  Once I upgraded to
>15.5(S)2, gig ports started working
>
>Have a nice weekend
>
>Aaron
>
>
>-----Original Message-----
>From: Vinod Kumar Balasubramanyam (vinbalas) [mailto:vinbalas at cisco.com]
>Sent: Friday, July 31, 2015 4:03 PM
>To: Aaron; 'Noah'
>Cc: cisco-nsp at puck.nether.net
>Subject: Re: [c-nsp] ASR920
>
>Hi Aaron,
>
>That's not a bug. It's an expected behaviour. The SFPs that cisco has not
>tested with the platform, we don't claim support for it, and naturally
>when
>you insert it in our platform it will not work. For it to work the command
>line "service unsupported-transceiver" was introduced.
>
>
>Vinod Kumar Balasubramanyam
>ENGINEER.TECHNICAL MARKETING
>
>vinbalas at cisco.com
>WebEx Social profile <http://iwe.cisco.com/web/vinbalas>
>Phone: +1 408 527 2051
>Mobile: +1 919 802 8751
>
>CCIE - 25703
>
>www.cisco.com <http://www.cisco.com/>
>
> Think before you print.
>This email may contain confidential and privileged material for the sole
>use
>of the intended recipient. Any review, use, distribution or disclosure by
>others is strictly prohibited. If you are not the intended recipient (or
>authorized to receive for the recipient), please contact the sender by
>reply
>email and delete all copies of this message.
>Please click here
><http://www.cisco.com/web/about/doing_business/legal/cri/index.html> for
>Company Registration Information.
>
>
>
>
>
>On 7/31/15, 1:44 PM, "cisco-nsp on behalf of Aaron"
><cisco-nsp-bounces at puck.nether.net on behalf of aaron1 at gvtc.com> wrote:
>
>>http://www.cisco.com/c/en/us/support/docs/field-notices/639/fn63944.html
>>
>> 
>>
>>wow, that was it.  A bug with IOS XE 15.5(1)S (3.14.0) on ASR920
>>ASR-920-24SZ-IM (I have this one) and ASR-920-24SZ-M
>>
>> 
>>
>>now these work fine.
>>
>> 
>>
>>NAME: "subslot 0/0 transceiver 1", DESCR: "GE T"
>>
>>PID: GLC-T-A           , VID: 2.0 , SN: EA407271663
>>
>> 
>>
>>NAME: "subslot 0/0 transceiver 3", DESCR: "GE T"
>>
>>PID: DM7041-R          , VID: E   , SN: 0000000008332634
>>
>> 
>>
>>But probably because I put in the hidden commandŠ
>>
>> 
>>
>>asr920#sh run | in unsupp
>>
>>service unsupported-transceiver
>>
>> 
>>
>>Thanks y¹all
>>
>> 
>>
>>Aaron
>>
>> 
>>
>> 
>>
>> 
>>
>>From: Noah [mailto:noah at neo.co.tz]
>>Sent: Friday, July 31, 2015 3:00 PM
>>To: Aaron
>>Cc: cisco-nsp at puck.nether.net
>>Subject: Re: [c-nsp] ASR920
>>
>> 
>>
>>Are you connecting to one of the combo ports? Some of the ports require a
>>licence to work...
>>
>>On 31 Jul 2015 16:44, "Aaron" <aaron1 at gvtc.com> wrote:
>>
>>I just got an ASR920 and am having problems with getting basic Ethernet
>>connection from a laptop to a copper sfp port on it.
>>
>>
>>
>>Config seems ok, but no connectivity, no ping, no arp entries in cache.
>>SFP
>>and utp cable test out fine on ME3600.
>>
>>
>>
>>Is there something about the ASR920 that I need to know to enable ports
>>or
>>something ?
>>
>>
>>
>>Aaron
>>
>>
>>
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>



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