[c-nsp] NCS-5001 - MPLS L3VPN Issue

[Jason Lixfeld]

Yup.

Their SW quality and has gone completely down the shitter (don't even get me started on their 'Applications' i.e.: Prime).  They are spreading themselves too thin, trying to do too much, getting BUs to compete with one another, and we're all stuck paying the price.  Their only innovation is to rip features and function out of hardware to keep costs down.  TAC sucks.  My sales guy and my SE never call to say Hi.  They don't follow up unless I send a few nasties their way.  It has all added up to leaving a really bad taste in my mouth, so I've ditched them everywhere that I can, and will continue to do so until every last piece of it is off every network I run.

I'm so grateful I have a few really good friends who work at Cisco who are able to bail me out when the rest of Cisco seems to be just as happy to see me rot.

Support the small guy writing good code.  Support the small guy building really good hardware in-country.  Support the small guy who is doing a really good job at the one or two things they do.  They're hungry.  They listen. They actually get it.  The massive machine is a sinking ship that can't seem to get it right anymore.

Sent from my iPhone

> On Feb 2, 2016, at 8:16 AM, James Bensley <jwbensley at gmail.com> wrote:
> 
>> On 2 February 2016 at 12:47, Mikael Abrahamsson <swmike at swm.pp.se> wrote:
>>> On Tue, 2 Feb 2016, James Bensley wrote:
>>> 
>>> IOS-XR is much needed but jesus christ its been buggy as hell for us on
>>> the 9000 series routers.
>> 
>> 
>> Stable, cheap, fast. Pick any two.
>> 
>> I am not aware of any product the past 10-15 years that didn't have serious
>> bugs at first customer shipment. If you want something that works, wait 1-2
>> years after first customer shipment and try it, then it usually works. Now,
>> at that time it's not fast and cheap anymore...
> 
> 
> This paradigm only goes so far, Cisco have missed some very basic
> testing indeed. I mean, it looks to us like they've barely tested the
> code and just shipped it. We've got a nice race condition at the
> minute an amature programmer could spot. Processes getting stuck in an
> infinite loop and locking up the CPU.
> 
> It’s been years since IOS-XR was released on ASR9000's, no excuse now
> for basic features still not working. The TAC responses aren’t helpful
> either; things like "running an Inter-AS MPLS Option B and BGP-LU at
> the same time is not supported" - So we can have labelled VPN routes,
> or labelled GRT routes but not both? In this day and age! Someone once
> said to us “Inter-AS MPLS Opt C isn’t supported at all” - which we
> were running on the PE/ASBR under investigation. We’ve had bucket
> loads of issues/TAC cases (we are still opening TAC cases at a decent
> rate).
> 
> My mind is pretty set on this, their testing has been appalling (I’m
> obviously moaning at Cisco about this) – I’d like to know what others
> think.
> 
> Cheers,
> James.
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