[c-nsp] Can you upgrade WS-X6908-10G-2T to -2TXL?

James Bensley jwbensley at gmail.com
Wed May 4 10:09:03 EDT 2016


On 4 May 2016 at 14:36, Simon Lockhart <simon at slimey.org> wrote:
> On Wed May 04, 2016 at 02:27:13PM +0100, Phil Mayers wrote:
>> Right up until you RMA it and the *next* TAC engineer says it's a fake and
>> you can't have a replacement, and the previous engineer is nowhere to be
>> found.
>>
>> I would get written confirmation from the account manager before I'd keep
>> the card

That was why I suggested TAC, to have written confirmation, but an ACM
would do too I guess.

> My thoughts exactly.
>
> Just to confuse matters a bit, we don't buy these cards direct from Cisco, so
> don't have direct TAC support for them.

Well in that case you can't open a TAC case anyway. I can appreciated
buying direct from Cisco can be way too expensive at times, however
that would be my preference here, buy from Cisco and get propper
vendor support.

Buy SFPs from third parties, not something critical like a SUP.

Cheers,
James.


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