[c-nsp] Can you upgrade WS-X6908-10G-2T to -2TXL?

Simon Lockhart simon at slimey.org
Wed May 4 09:36:37 EDT 2016


On Wed May 04, 2016 at 02:27:13PM +0100, Phil Mayers wrote:
> Right up until you RMA it and the *next* TAC engineer says it's a fake and
> you can't have a replacement, and the previous engineer is nowhere to be
> found.

My thoughts exactly.

Just to confuse matters a bit, we don't buy these cards direct from Cisco, so
don't have direct TAC support for them. We use a 3rd party support partner.
The card with the warning was actually supplied by them as a replacement for
a failing card that's currently in live service.

Whilst I'd probably accept a written assurance from Cisco that it's fine, I'd
not accept the same from the 3rd party partner, as when we move onto another
support partner in the future, they'd be under no obligation to honour the
agreement.

Simon


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