[c-nsp] OT: support services
Charles Sprickman
spork at bway.net
Mon Aug 7 16:56:25 EDT 2017
Anyone? I’d even be happy with just a part # on software-only or software+limited phone support.
Thanks!
Charles
--
Charles Sprickman
NetEng/SysAdmin
Bway.net - New York's Best Internet www.bway.net
spork at bway.net - 212.982.9800
> On Aug 5, 2017, at 2:29 PM, Charles Sprickman via cisco-nsp <cisco-nsp at puck.nether.net> wrote:
>
> Hi all,
>
> This is 100% cisco-specific, but not technical.
>
> I’m finding lots of vendors offering their own version of support programs, many of which are competitively-priced and backed with really well-stocked part bins. Of course they cannot offer software.
>
> We’ve had one of our office folks calling Cisco for the last few days to try and get some pricing/part #s for software-only support. Then it occurred to me that a very cisco-like move when competitors start offering support would be to drop the software-only option, forcing customers that want legit software back to Cisco. Am I wrong? Specifically, looking for software-only for ASR-1002X (and relevant to that other thread going on, yes 16GB, yes even with dual IOS running have room for multiple v4/v6 bgp feeds).
>
> Ideally I’d like to buy the software support online without screwing around with a sales team.
>
> Thanks,
>
> Charles
> --
> Charles Sprickman
> NetEng/SysAdmin
> Bway.net - New York's Best Internet www.bway.net
> spork at bway.net - 212.982.9800
>
>
>
>
>
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