[c-nsp] Internet speed
Jason Lixfeld
jason at lixfeld.ca
Sun Aug 12 15:39:09 EDT 2018
This thread has me thinking about cases where a MetroE customer might call and complain about throughput issues, and troubleshooting would normally require a truck roll to hook up an Ethernet test set.
Does anyone know of a Y.1564 client application, or know of any past work done around creating one?
I’m wondering if a client-side application could be a practical alternative to said truck roll.
Sent from my iPhone
>> On Aug 12, 2018, at 2:15 PM, Mikael Abrahamsson <swmike at swm.pp.se> wrote:
>>
>> On Sun, 12 Aug 2018, ringbit at mail.com wrote:
>>
>> It also selects a public server which is outside of your AS thus taking into consideration the busy international links which are outside of your administration andas a result for a 30Mbps package the measure shows 15 for example.
>
> My experience is that speedtest.net works well up to around 500 megabit/s, after that it starts to get unreliable. This of course means their test server needs to be not on the other side of the world, but for North America and Europe this shouldn't be the case.
>
> Without knowing exactly your conditions, I'd say your customers getting 15 megabit/s in Speedtest.net on a 30 megabit/s package actually indicates that there is a real problem.
>
> 1. Require that your customers do the measurement wired (not wifi), directly connected to your equipment (if you provide one).
>
> 2. If speedtest.net isn't nearby you or you have a weird network path to them that doesn't work well, look into how you can improve it, plus host your own speedtest server. If speedtest.net testing servers aren't able to provide 30 megabit/s to your customers, you most likely actually have a connectivity issue negatively affecting your customers, not only for their testing.
>
> I frequently test 500-1000 megabit/s subscriptions. If customer gets 200 megabit/s in a wired test, it's typically indicative of a problem. If they get 500-800, that's usually fine and it's other issues outside of your control that is affecting this (different operating systems have different TCP window scaling settings etc).
>
> But getting 15 meg out of 30, I'd say you have a problem you should look into.
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