[cisco-voip] Corporate Directory

[Ryan Ratliff]

Make sure you get the 9 at the end (CSCdz63349).   I've pasted in the notes
below.

-Ryan
Symptoms:
Using DC Direcotory it is not possilbe to hide users from Corporate
Directory
as described in CSCdu07702, CSCdx05014.  Using Active Directory this is
possible
through Active Directory Users And Computers (ADU&C).  This field should be
available for modification in the Callmanager web interface.

Condition:
Callmanager 3.2(2c). DCD Integrated install 2.24, or CustomerDirectoryPlugin
integrated with Active Directory.

Workaround:
For Active Directory:
Use ADU&C and set the Description attribute of the user to
"CiscoPrivateUser"
without the quotation marks.

For DC Directory:
First, cut and paste the following 4 lines into a file called
"hideuser.ldif"
text file, and save it in the C: drive of the publisher callmanager server.

dn: cn=[userid],ou=users,o=cisco.com
changeType: modify
replace: Description
Description: CiscoPrivateUser

set the [userid] to be the user you would like to hide. Example for the
UserID
ctifw:

dn: cn=ctifw,ou=users,o=cisco.com
changeType: modify
replace: Description
Description: CiscoPrivateUser

Next run the following command from a cmd prompt on the publisher
callmanager
server in order to set the description field in DC Directory.

ldapmodify -h <server name></server> -p 8404 -D "cn=Directory
Manager,o=cisco.com"
-w <DCDAdmin Password> -c -f hideuser.ldif

Further Problem Description:
The CTIFW user was present in CCM 3.1 and 3.2 for use by the Webattendant or
Telephony Call Dispatcher service.  This user is not used with the new
Attendant Console.  From 3.3 onwards, system users (or special users) are
filtered out from the search results. The users are filtered based on the
attribute "Description". If "Description" is CiscoPrivateUser, the user is
not
displayed in search results from Corporate Directory or Users->Global
Directory.
----- Original Message ----- 
From: "Candace Holman" <Candace_Holman at harvard.edu>
To: "Wes Sisk" <wsisk at cisco.com>; <versatile at direct-support.com>;
<cisco-voip at puck.nether.net>
Sent: Tuesday, February 03, 2004 11:45 AM
Subject: RE: [cisco-voip] Corporate Directory


> Hi Wes,
>
> CSCdz6334 is not available for review on CCO.  Could you tell us more?
>
> Candace
>
> At 08:54 AM 2/3/2004, Wes Sisk wrote:
> >Building your own directory is possible using the IP Phone Services SDK.
> >
> >Hiding the users from the default corp dir is also possbile, see
CSCdz63349
> >
> >/Wes
> >
> >
> > > -----Original Message-----
> > > From: cisco-voip-bounces at puck.nether.net
> > > [mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of J A Pine
> > > Sent: Monday, February 02, 2004 7:16 PM
> > > To: cisco-voip at puck.nether.net
> > > Subject: [cisco-voip] Corporate Directory
> > >
> > >
> > > I work for an Outbound Callcenter and we use CallManager 3.3.3 with IP
> > > Softphone to make outbound calls.  We also use 7960 Series Phones in
the
> > > Administrative offices.  In order for Softphone to login, you need to
> > > associate a User Account with the Device.  This User Account ends up
> > > being listed in the Corporate Directory of all Admin IP Phones and the
> > > Auto Attendant.  Is there anyway to make it so these aren't listed in
> > > the Directory?  Or, is there a way to make your own Directory using
XML
> > > or PHP?
> > >
> > > Jesse
> > >
> > >
> > > _______________________________________________
> > > cisco-voip mailing list
> > > cisco-voip at puck.nether.net
> > > https://puck.nether.net/mailman/listinfo/cisco-voip
> >_______________________________________________
> >cisco-voip mailing list
> >cisco-voip at puck.nether.net
> >https://puck.nether.net/mailman/listinfo/cisco-voip
>
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