[cisco-voip] V-mail(UM)

[Greg Ayoub]

To forward to voicemail for user B, place user B's extension into Call Forward & Pickup Settings, preceeded by a *.  For example, if voicemail B's extionsion is 1234, forward to *1234.  This should ring directly to caller B's voicemail.

  ----- Original Message ----- 
  From: Lelio Fulgenzi 
  To: cisco-voip at puck.nether.net 
  Sent: Wednesday, July 07, 2004 11:55 AM
  Subject: Re: [cisco-voip] V-mail(UM)


  Just tested this - the results are the same whether you check off voicemail or fill in the destination with the pilot number.

  It's always the original called party's voicemail box that answers.
    ----- Original Message ----- 
    From: J A Pine 
    To: 'Voll, Scott' ; cisco-voip at puck.nether.net 
    Sent: Wednesday, July 07, 2004 12:45 PM
    Subject: RE: [cisco-voip] V-mail(UM)


    Scott,

    Yes, this is possible.  The call is always forwarded to the original phone's
    voicemail.  If you want to change it so that it will route to phone B's
    voicemail instead, what we do here is instead of using the Voice Mail
    checkbox under "Call Forward & Pickup Settings", enter in the Voicemail
    profiles Pilot Point in the "Destination" box and configure a CSS that can
    route to voicemail.  This should work.

    Jesse  

    -----Original Message-----
    From: cisco-voip-bounces at puck.nether.net
    [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
    Sent: Wednesday, July 07, 2004 9:24 AM
    To: cisco-voip at puck.nether.net
    Subject: [cisco-voip] V-mail(UM)

    I'm not sure if this can happen, but this is what the end user is telling
    me.

    When Phone A is forwarded to phone B. (same CM and UNITY cluster) is it
    possible that if phone B doesn't answer it that it will go to phone A's
    (UM)V-Mail?  If so, can I change that?

    TIA

    Scott 


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