[cisco-voip] IPCC Express - JTAPI Triggers

[Anthony Mendoza]

I'll give that a try...  I just figured that would be extra work... 
does an IPCC app not support multiple JTAPI triggers for incoming DNs?
--
Anthony Mendoza
Senior Infrastructure Manager
t: 650-298-5955
c: 510-579-1909
f: 650-701-2730
e: amendoza at niku.com


On 7/27/2004 7:29 AM, Voll, Scott wrote:
> Can you make a second application and dump them into the same Queue?
> 
> Would that take care of your needs?
> 
> scott
> 
> -----Original Message-----
> From: Anthony Mendoza [mailto:amendoza at niku.com]
> Sent: Tuesday, July 27, 2004 7:15 AM
> To: Voll, Scott
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] IPCC Express - JTAPI Triggers
> 
> 
> Yes, the 2nd DN is a CTI route point in CM.....  Prior to that I tested
> it by making it an extension on my phone and it rings through fine (so I
> 
> know the config for the DID is working)...  Something I was wondering is
> 
> what is the association between apps and scripts..I was assuming 1 to 1,
> 
> but when would you not have a 1 to 1 (like in your case)?
> --
> Anthony Mendoza
> 
> On 7/27/2004 7:06 AM, Voll, Scott wrote:
>  > Sorry Anthony-
>  >
>  > 
>  >
>  > I wasn't able to get on my CRS server when I replied.
>  >
>  > 
>  >
>  > I'm actually using the same script and making two different
> applications
>  > in order to do the same thing for two different TAC numbers.
>  >
>  > 
>  >
>  > Have you made the second DN a CTI Route Point in CM?
>  >
>  > 
>  >
>  > Scott
>  >
>  > 
>  >
>  >
> ------------------------------------------------------------------------
>  >
>  > *From:* Voll, Scott
>  > *Sent:* Monday, July 26, 2004 8:28 PM
>  > *To:* Anthony Mendoza; cisco-voip at puck.nether.net
>  > *Subject:* RE: [cisco-voip] IPCC Express - JTAPI Triggers
>  >
>  > 
>  >
>  > so it's associated to both the jtapi and RM users?
>  >
>  >     -----Original Message-----
>  >     *From:* Anthony Mendoza [mailto:amendoza at Niku.com]
>  >     *Sent:* Mon 7/26/2004 7:02 PM
>  >     *To:* Voll, Scott; cisco-voip at puck.nether.net
>  >     *Cc:*
>  >     *Subject:* RE: [cisco-voip] IPCC Express - JTAPI Triggers
>  >
>  >     First thing I checked...my current number isn't associated to the
>  >     rmjtapi user so I didn't think of adding the 2nd one to
> it..However
>  >     both ports/extensions are associated with the jtapi user (used to
>  >     create the triggers).
>  >
>  >     
>  >
>  >
> ------------------------------------------------------------------------
>  >
>  >     *From:* Voll, Scott [mailto:Scott.Voll at wesd.org]
>  >     *Sent:* Monday, July 26, 2004 6:58 PM
>  >     *To:* Anthony Mendoza; cisco-voip at puck.nether.net
>  >     *Subject:* RE: [cisco-voip] IPCC Express - JTAPI Triggers
>  >
>  >     have you checked your rmuser?
>  >
>  >         -----Original Message-----
>  >         *From:* Anthony Mendoza [mailto:amendoza at Niku.com]
>  >         *Sent:* Mon 7/26/2004 5:52 PM
>  >         *To:* cisco-voip at puck.nether.net
>  >         *Cc:*
>  >         *Subject:* [cisco-voip] IPCC Express - JTAPI Triggers
>  >
>  >         
>  >
>  > CONFIDENTIALITY NOTICE: The information contained in this message and
>  > or attachments is intended only for the person or entity to which it
>  > is addressed and may contain confidential and/or privileged material.
>  > Any review, retransmission, dissemination, copying, or other use of
>  > this information by persons or entities other than the intended
>  > recipient is prohibited. If you received this e-mail or its
>  > attachments in error, please contact the sender and delete the
>  > material from any system and destroy any copies.
>  >
> 
> CONFIDENTIALITY NOTICE: The information contained in this message and
> or attachments is intended only for the person or entity to which it
> is addressed and may contain confidential and/or privileged material.
> Any review, retransmission, dissemination, copying, or other use of
> this information by persons or entities other than the intended
> recipient is prohibited. If you received this e-mail or its
> attachments in error, please contact the sender and delete the
> material from any system and destroy any copies.
> 

CONFIDENTIALITY NOTICE: The information contained in this message and
or attachments is intended only for the person or entity to which it
is addressed and may contain confidential and/or privileged material.
Any review, retransmission, dissemination, copying, or other use of
this information by persons or entities other than the intended
recipient is prohibited. If you received this e-mail or its
attachments in error, please contact the sender and delete the
material from any system and destroy any copies.