[cisco-voip] IPMA question

[Yehavi Bourvine +972-8-9489444]

Hello,

  I am trying to configure an assistant-manager pair of phones (shared line
mode). What I would like to acheive is that besides normal behaviour the
manager will be able to do also:

- Have a DND button in which he/she can disable the phone and let the assistant
  handling the calls.
- when the manager's phone is ringing he/she will be able to divert the call to
  the assistant

What I've done it sharing the manager's primary line with the assistant, and
then using the User->Global-Directory->Cisco-IPMA defined them. Now I have the
DND button on the manager's phone, but it is grayed-out and cannot be used; the
same happens for Immediate Divert. Any idea what I am doing wrong?

BTW, what is the difference brtween ImmDiv and iDivert ?

                                     Thanks! __Yehavi: