[cisco-voip] Quality Report Tool

Lelio Fulgenzi lelio at uoguelph.ca
Thu Nov 4 16:25:59 EST 2004


I'm just wondering what people's experience with the quality report tool are. I know there is a softkey that users can use to tag problem calls, but I'm just wondering at the relevance of the data collected and how it is presented. Does anyone have a list of questions the survey asks you when you press the number? I looked it up on CCO and didn't find an example of the questions. Maybe I didn't look deep enough?

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Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
 
"This signature may contain traces of nuts"
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