[cisco-voip] ATA problems

[Hering, Marc]

Isn't there some code you have do dial on an ATA to tell it that this is
a fax/data call???  
 
<M>

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Vincent De
Keyzer
Sent: Thursday, November 18, 2004 10:52 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] ATA problems



Hello,

 

we are using CCM to offer Centrex services to our customers.

 

Typically, each customer has a few phones + one ATA. Each customer is in
a different location across the city.

 

Now, one of my customers has problems with its ATA: transmission breaks
during the first page, or during some other of the pages - and sometimes
it just gets through fine. No pattern can be identified here.

 

Of course, I thought of slips on the GW, but the gateway is used by all
the customers, and no other customer complains about this.

 

A tech has been on site and tried to receive faxes on his laptop,
without success. So it's not the fax machine either.

 

Any ideas?

 

Vincent
 
 
 
 
 
 
 
The Gale Company is one of the largest real estate companies in the industry with a global portfolio exceeding 60 million square feet of office space.  For more information contact 973-301-9500 or visit www.TheGaleCompany.com 

 

 
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