[cisco-voip] ATA problems

[Paulo Pereira]

Try setting the fax at 9.6kbps... and/or upgrade the software.

http://www.cisco.com/en/US/products/hw/gatecont/ps514/products_field_notice09186a0080094af7.shtml

pjp

<quote who="Vincent De Keyzer">
> Hello,
>
>
>
> we are using CCM to offer Centrex services to our customers.
>
>
>
> Typically, each customer has a few phones + one ATA. Each customer is in a
> different location across the city.
>
>
>
> Now, one of my customers has problems with its ATA: transmission breaks
> during the first page, or during some other of the pages - and sometimes
> it
> just gets through fine. No pattern can be identified here.
>
>
>
> Of course, I thought of slips on the GW, but the gateway is used by all
> the
> customers, and no other customer complains about this.
>
>
>
> A tech has been on site and tried to receive faxes on his laptop, without
> success. So it's not the fax machine either.
>
>
>
> Any ideas?
>
>
>
> Vincent
>
>
>
>
>
>
>
>
>
>
>
> _______________________________________________
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>


-- 
Paulo Jorge Pereira
IP Network Engineering, CCIE 6372