[cisco-voip] ATA problems

Chad Whitten cwhitten at nexband.com
Thu Nov 18 11:31:43 EST 2004


are you using ata188's or ata186's?  if its a 186, give up and get a 188.  if 
its a 188, make sure you are using g711 codec and even then, there will be 
times when it fails

i banged my head around on this for about 6 months.  replacing the 186's with 
188's helped the most but didnt solve all the problems.



On Thursday 18 November 2004 09:51, Vincent De Keyzer wrote:
> Hello,
>
>
>
> we are using CCM to offer Centrex services to our customers.
>
>
>
> Typically, each customer has a few phones + one ATA. Each customer is in a
> different location across the city.
>
>
>
> Now, one of my customers has problems with its ATA: transmission breaks
> during the first page, or during some other of the pages - and sometimes it
> just gets through fine. No pattern can be identified here.
>
>
>
> Of course, I thought of slips on the GW, but the gateway is used by all the
> customers, and no other customer complains about this.
>
>
>
> A tech has been on site and tried to receive faxes on his laptop, without
> success. So it's not the fax machine either.
>
>
>
> Any ideas?
>
>
>
> Vincent

-- 
Chad Whitten
Network Administrator
neXband Communications
cwhitten at nexband.com
601-944-4801 Phone
601-944-4803 Fax



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