[cisco-voip] IP phone can not register to CCM

Ryan Ratliff rratliff at cisco.com
Fri Nov 19 08:58:06 EST 2004


Make sure the tftp server the phone is getting from DHCP actually has 
the tftp service running.  If this is correct, try bouncing the tftp 
service.

If you turn on tftp traces you should be able to see the phone request 
the sepdefault.cnf file first, then the sep<macaddr>.cnf.xml file 
afterwards.

-Ryan
On Nov 19, 2004, at 7:19 AM, Arunas Sutkevicius wrote:

>
> Hello All,
>
> I found that my IP Phone 7970 can't register to CCM (ver 4.1.2). 
> Status message on IP Phone tells me that "TFTP timout" and 
> "SEPmacaddress.cnf.xml file not found".  After deep study of cisco 
> documentation I found that when autoregistration is enabled on CCM the 
> "SEPdefault.cnf.xml" file will be used as configuration file for first 
> time. But this file (SEPdefault.cnf) isn't exist on CCM at all.
> I can't find any suggestion the file could be downloaded from, or any 
> other hint how to create this file.
>
> Thanks in advice.
>
> Arunas
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