[cisco-voip] IP phone can not register to CCM

[Matthias Schaerer]

Arunas,

from what I know about CCM4 you probably don't find the file in the TFTP 
directory because all the files are cached at startup in order to allow 
faster processing. If you want to make sure if the file exists you can 
disable the caching under Service>Service Configuration>Cisco TFTP and by 
pressing the "Advanced" button. Somewhere at the bottom you'll find enable 
caching or something like it and it is set to True. Reverse it to False 
and you should see the files after restart of the TFTP service.

But from what you tell ti seems that the file really isn't there. I had 
some trouble with 7970 as well and what helped in my case (I don't 
remember what version I was working with) was getting the newest load for 
the 7970 and loading it into CCM. This might be a solution. Another thing 
you could try is to manually configure the 7970 to see if it registers 
correctly. But you probably want to attach more than just one phone when 
you use auto-config.

HTH
Mat
----------------------------------------------------------------------------------------
Matthias Schaerer
Network Engineer, Instructor
----------------------------------------------------------------------------------------




Arunas Sutkevicius <ARUNAS at lt.ibm.com>
Sent by: cisco-voip-bounces at puck.nether.net
19.11.2004 16:01

 
        To:     cisco-voip at puck.nether.net
        cc: 
        Subject:        Re: [cisco-voip] IP phone can not register to CCM



I've doublechecked tftp configuration, it is OK. 
>From TFTP trace I see that phone requesting SEPmacaddress.cnf.xml but this 
file doesn't exist. I've decided to make phone go through registration 
process again from the beginning. But SEPdefault.cnf file is missing in 
TFTP root directory. 
Any suggestions would be very appreciated 

Thanks. 
Arunas 



Ryan Ratliff <rratliff at cisco.com> 
Sent by: cisco-voip-bounces at puck.nether.net 

2004-11-19 15:58 

To
Arunas Sutkevicius/Lithuania/IBM at IBMLT 
cc
cisco-voip at puck.nether.net 
Subject
Re: [cisco-voip] IP phone can not register to CCM







Make sure the tftp server the phone is getting from DHCP actually has 
the tftp service running.  If this is correct, try bouncing the tftp 
service.

If you turn on tftp traces you should be able to see the phone request 
the sepdefault.cnf file first, then the sep<macaddr>.cnf.xml file 
afterwards.

-Ryan
On Nov 19, 2004, at 7:19 AM, Arunas Sutkevicius wrote:

>
> Hello All,
>
> I found that my IP Phone 7970 can't register to CCM (ver 4.1.2). 
> Status message on IP Phone tells me that "TFTP timout" and 
> "SEPmacaddress.cnf.xml file not found".  After deep study of cisco 
> documentation I found that when autoregistration is enabled on CCM the 
> "SEPdefault.cnf.xml" file will be used as configuration file for first 
> time. But this file (SEPdefault.cnf) isn't exist on CCM at all.
> I can't find any suggestion the file could be downloaded from, or any 
> other hint how to create this file.
>
> Thanks in advice.
>
> Arunas
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip


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