[cisco-voip] CallManager 4.0(1) and MCS-7815I-3.0-IPC1

[Tim Medley]

I thought that the MCS-7815 was no longer supported for CCM 4.0. I cannot
find information to validate this though.

CCM 4.0(1) requires a minimum of Windows 2000.2.5. It seems that this is the
media you have. The CD's you have should say "OS Version 2000.2.X" on each
OS CD (there are 14 CD's). Disc 2 is the OS/BIOS CD and will have an OS
upgrade that matches the OS version of the Disc's. 

I would call Cisco Pre-sales support 800-GO-CISCO and verify that
compatibility of the MCS Server you have with CCM 4.0(1).

If it is compatible, then I am guessing you need different media, perhaps
the newer 2000.2.6 CD's.

Once you get the OS and CCM installed, I encourage you to install the CCM
4.0(2) update and the latest service release for 4.0(2).

tm



-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lukasz Bromirski
Sent: Friday, October 01, 2004 11:54 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CallManager 4.0(1) and MCS-7815I-3.0-IPC1

Hi,

I have trouble understanding obvious things, or something is missing in
my perfect world. I installed CM 3.3's without a problem, but 4.0 is
somewhat harder....

My client bought a MCS-7815I-3.0-IPC1 server, along with CM4.0-K9-7815
CallManager software package.

The first CD, labeled "Hardware detection" bails out with:

"THIS CD DOES NOT SUPPORT THIS MACHINE
  EJECT THE CD AND PRESS ANY KEY TO REBOOT."

I've found under this URL:
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/ccmcomp.htm

...that indeed, 4.0(1) is supported starting from 2000.2.5sr2 release.
However, only CD I have with something higher than 2000.2.4 is CD
labeled "OS/BIOS upgrade, OS Version 2000.2.5 Disk 2". After checking
contents of CD, I've found that it contains only self-extracting EXE of
upgrade files, not the bootable CD that will turn BIOS/whatever is
checked by Hardware Detection CD to compatible version
(the same EXE is available on my CCO account, by the way).

To make long story short: what should I do? I already informed TAC,
but didn't get any answer yet. Is there alternative procedure for
updating (BIOS?!) and then installing fresh copy of CM4.0 on the
server, that is on the supported servers list?!

-- 
this space was intentionally left blank    |              Łukasz Bromirski
you can insert your favourite quote here   |          lukasz:bromirski,net
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