[cisco-voip] CallManager 4.0(1) and MCS-7815I-3.0-IPC1

[Łukasz Bromirski]

Hi,

I have trouble understanding obvious things, or something is missing in
my perfect world. I installed CM 3.3's without a problem, but 4.0 is
somewhat harder....

My client bought a MCS-7815I-3.0-IPC1 server, along with CM4.0-K9-7815
CallManager software package.

The first CD, labeled "Hardware detection" bails out with:

"THIS CD DOES NOT SUPPORT THIS MACHINE
  EJECT THE CD AND PRESS ANY KEY TO REBOOT."

I've found under this URL:
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/ccmcomp.htm

...that indeed, 4.0(1) is supported starting from 2000.2.5sr2 release.
However, only CD I have with something higher than 2000.2.4 is CD
labeled "OS/BIOS upgrade, OS Version 2000.2.5 Disk 2". After checking
contents of CD, I've found that it contains only self-extracting EXE of
upgrade files, not the bootable CD that will turn BIOS/whatever is
checked by Hardware Detection CD to compatible version
(the same EXE is available on my CCO account, by the way).

To make long story short: what should I do? I already informed TAC,
but didn't get any answer yet. Is there alternative procedure for
updating (BIOS?!) and then installing fresh copy of CM4.0 on the
server, that is on the supported servers list?!

-- 
this space was intentionally left blank    |              Łukasz Bromirski
you can insert your favourite quote here   |          lukasz:bromirski,net