[cisco-voip] Call Forward softkey returns "error database"

[Israel Lang]

Kevin,

Most likely the pull subscription between your publisher database and subscriber is broken. Look in SQL enterprise manager on the subscriber, CCM30x (x being the highest number), expand it, and look under subscriptions. My bet is you will find it broken. 

Look at http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080094aeb.shtml to recreate the subscription.

If this isn't it, then make sure your publisher database is up and that you can ping it from your subscribers by both name and IP address.

Hope this helps.

Israel Lang

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of kevin knowlen
Sent: Saturday, October 02, 2004 7:15 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Call Forward softkey returns "error database"

I've recently received a support call about the call forwarding button
not working.  I tried this on my phone and duplicated the error.  I
press the call forward soft key and entered the number in which to
forward my number, and as I dial the last number I get an error tone
and the phone displays "error database."  The tone is the same tone
one would get if you dialed a number for which you dont have
permission.

-- 
1LT Knowlen, Kevin
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip


---
Incoming mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.772 / Virus Database: 519 - Release Date: 10/1/2004
 

---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.772 / Virus Database: 519 - Release Date: 10/1/2004