[cisco-voip] CRA engine could not start!

[no1_freshy]

If you change the IP address on the CCM you will need to change it also in
CRA where it references that IP address.

 

Link below to document explains how to change CCM IP address and referencing
CRA application. 

 

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186
a0080094601.shtml

 

Seeing the error you are getting is seems you have a co-located CCM & CRA?
What versions are you using?

 

Link below is for version IPCC Express (CRA) 3.5(2) but has a section on
Changing the IP Address of a Cisco CRA Server.

 

http://www.cisco.com/application/pdf/en/us/guest/products/ps5883/c1178/ccmig
ration_09186a00802d40e4.pdf

 

Hope this helps.

 

Freshy

 

 

 

 

  _____  

From: Anthony Kouloglou [mailto:akoul at dataways.gr] 
Sent: 15 October 2004 09:05
To: no1_freshy; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CRA engine could not start!

 

It was working when i set it up in my place. Then i took the CCM to the
customer, changed the ip settings and got it to work. He did not need the
CRA at that time. After a year he decided that he needs it. I think that the
CRA engine still has the old IP configured, which i cannot remember!! 

Could it be this setting? How can i retrieve the ip that is set for it? I am
lost in the logs files!

----- Original Message ----- 

From: no1_freshy <mailto:no1_freshy at dsl.pipex.com>  

To: 'Anthony Kouloglou' <mailto:akoul at dataways.gr>  ;
cisco-voip at puck.nether.net 

Sent: Παρασκευή, 15 Οκτωβρίου 2004 10:59

Subject: RE: [cisco-voip] CRA engine could not start!

 

Is this a fresh install or a previous working CRA system?

 


  _____  


From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Anthony Kouloglou
Sent: 15 October 2004 08:51
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CRA engine could not start!

 

When i try to start the CRA engine service i get: 

"Could not start the Cisco CRA Engine service on Local Computer.

The service did not return an error. This could be an internal Windows error
or an internal service

error"

What could be wrong?

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