[cisco-voip] RE: Cisco IP phone XML Script

[koser_ugur at aac.com]

The documentation for developing and deploying applications for the CISCO
CallManager 4.0(1) can be found in:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_book09186a00801e8bc0.html

A quick "how-to":
1. You need a web server capable of serving XML
2. Create an XML file using the tags described in the documentation above.
3. Create a service on the CallManager
4. Subscribe the phones that need access to the service that was created on
#3.

The documentation has a more detailed explanation of all the steps.

Here is an example XML file from the documentation:
 <CiscoIPPhoneText>
  <Title>Title text goes here</Title>
  <Prompt>The prompt text goes here</Prompt>
  <Text>The text to be displayed as the message body goes here</Text>
  <SoftKeyItem>
   <Name>Name of soft key</Name>
   <URL>URL or URI of soft key</URL>
   <Position>Position information of the soft key</Position>
  </SoftKeyItem>
</CiscoIPPhoneText>

When a user selects the service from his/her phone; the user would see a
screen with "Title text goes here" on the top of the phone screen, etc.

How the XML file is generated is left as an exercise to the reader <grin>.

Or, you could look into one of the commercially available products. The
public URL for "Cisco Systems: IP Communications Applications Central" is

http://www.cisco.com/go/apps/

You can also find more applications for Cisco IP Communications environment
in "Hot Dispatch". The URL for "Hot Dispatch" is

http://www.hotdispatch.com/cisco-ip-telephony

-ugur