[cisco-voip] Cisco TSP - Windows Integration - Interdigit Timeout

Christoph Moormann cm at netuse.de
Tue Sep 7 11:25:21 EDT 2004


Hi,
i have a question concerning dialing from a Microsoft Windows 
workstation, while circumventing the interdigit timeout.

The problem is, when a user dials from Outlook or any other Tapi based 
application, and the call is an external one, he has to wait until the 
interdigit timeout expires or press # on the phone to initate the call 
imediately.

Putting an # at the end of his address book works in Outlook but breaks 
i.e. the syncronisation with other mobile devices. In addition there are 
some applications, that do not support a # at all in a telephone field.

We can not use a route plan for specific numbers, because almost all 
numbers have a different length here in germany.

Lowering the interdigt timeout to the mininum of 3 seconds helps a bit, 
but eventually confuses users who dial manually.

The only real solution i can think of would be to put a # at the end of 
each dialed number by the Cisco TSP (Ver. 3.3(0.36), but it doesn´t 
looks like that there is such an option.

Has anyone a hint or an idea on how to address this problem?

Best regards
Christoph






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