[cisco-voip] Attendant Console

Voll, Scott Scott.Voll at wesd.org
Wed Sep 15 16:52:34 EDT 2004


I'm doing a fresh install on my new 78xx servers for CM 3.3.4 / Unity
4.0.4 and IPCC Express 3.1.3.

How do most people setup CM / Unity.  My past install I had the same
extension for the phone as I did for the UM.  All works good.  But I'm
thinking ahead.  Do I want to setup Unity different so that people can
go directly to V-Mail.  ie.  Call comes into the AC and she wants to
forward directly to V-mail.  

How does everyone else do this?  Extension 4571 is the phone, 74571 is
intercom line, 54571 V-mail, then setup a translation rule to strip the
5 off and send it to V-mail?

How many IPMA assistants can one manager have?  

TIA

Scott




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