[cisco-voip] Attendant Console
Voll, Scott
Scott.Voll at wesd.org
Wed Sep 15 16:52:34 EDT 2004
I'm doing a fresh install on my new 78xx servers for CM 3.3.4 / Unity
4.0.4 and IPCC Express 3.1.3.
How do most people setup CM / Unity. My past install I had the same
extension for the phone as I did for the UM. All works good. But I'm
thinking ahead. Do I want to setup Unity different so that people can
go directly to V-Mail. ie. Call comes into the AC and she wants to
forward directly to V-mail.
How does everyone else do this? Extension 4571 is the phone, 74571 is
intercom line, 54571 V-mail, then setup a translation rule to strip the
5 off and send it to V-mail?
How many IPMA assistants can one manager have?
TIA
Scott
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