[cisco-voip] Question about answering ringing line

[Tim Reimers]

We have a setup where our receptionist has a personal line, and a shared
line.
 
When her 'shared' line is ringing, she cannot just 'answer' with her
headset (or handset)...
 
she _must_ punch the line button in order to answer that shared line.
 
This means that her new wireless headset (with an 'answer' button) does
her no good...
she has to be sitting at the desk to punch the button on the phone
anyway....
 
ideas?

Tim Reimers
Network Administrator
Asheville City Schools ITT
85 Mountain Street
Asheville, NC 28802

tim.reimers(at)asheville(dot)k12(dot)nc(dot)us
828-350-6180



A mechanism of world inter-communication will be devised, embracing the
whole planet, freed from national hindrances and restrictions, and
functioning with marvellous swiftness and perfect regularity.

 
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