[cisco-voip] CCM & AD Integration

[Alan Su]

I have tried the process - remove the cisco OU, create a new one, and
that erased all the ciscoprofile attributes for the users who have
been updated. After I perform the integration again, only those users
can't be updated in CCM and they will only have one profile
"xxx-CCNProfile-{yyy}"(short of xxx-profile-{yyy}) in AD. I guess
there still be some place holding the user's attribute or property
other than the "cisco" OU, but I can't find it.

Another question, there is a manager user id field in User
Configuration of CCM. If the user id in this field doesn't exist in
the OU of user search base, the user can't be updated either. For
example: userB is userA's manager, but userB is located in another OU
or other domain which is not the same user search base with userA.
After the integration, when I try to update userA in CCM, there will
be an error which shows "Updated failed: transaction aborted. Manager
'userB' does not exist." How to fix this problem? Is there any way
that the manager information will not be brought into CCM? (just like
change the property of 'ciscoCCNatAttrsMapping' so the department info
will not be in CCM)


On Apr 1, 2005 9:46 PM, Wes Sisk <wsisk at cisco.com> wrote:
> Were you AD integrated before and updated the users?  If so, the users
> all have their ciscoprofile attribute populated and pointing to the
> existing Cisco OU.  I believe fix is to delete the contents of the
> profile attribute that point to the existing OU.  Then when /ccmadmin
> finds it blank, it will update it using the new OU.
> 
> /Wes
> 
> Alan Su wrote:
> 
> >Dear Sir,
> >
> >I'm doing the CCM and AD integration. After I remove the "Cisco" OU
> >and create a new one and perform the integration again, all the users
> >can't be updated in CCM.
> >Is there any way to solve this problem? Thanks.
> >
> >Sincerely,
> >
> >
> >Alan Su
> >_______________________________________________
> >cisco-voip mailing list
> >cisco-voip at puck.nether.net
> >https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
>