[cisco-voip] Unity can't find Exchange after Server 2003 SP1

[Ryan Ratliff]

CSCsa80702

Per Unity docs Cisco will test all major SPs within 60 days and have 
any bugs/issues worked out within that time.

Symptom:
After installing Windows 2003 SP1 on an Exchange 2003 server Unity is 
communicating with, Unity can't communicate with it anymore.

Conditions:

This occurs after installing Windows 2003 SP1.

Workaround:

At this time the workarounds are:

1.  Uninstall Windows 2003 SP1 from the Exchange 2003 server.

or

2.  Place the UnityMsgStoreSvc account in the local administrative 
group on the server.  If the server is a domain controller it is not 
recommend to place the account in the Domain Admins group.  Instead do 
option number 1 -- (un)install Windows 2003 SP1.

You can get more info in the Bug Toolkit.

-Ryan
On Apr 4, 2005, at 3:37 PM, Mike Armstrong wrote:

We installed Server 2003 SP1 on the Exchange server over the weekend, 
and
now Unity can't find Exchange, returning 1017 errors.  E-mail is working
fine.  Permissions Wizard was run and all permissions seem OK as well.
Relevant SysCheck checks returned Success.  Any hints will be very 
welcome.

Mike Armstrong
UF/IFAS CREC
Lake Alfred, FL

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