[cisco-voip] Unity can't find Exchange after Server 2003 SP1

[Mike Armstrong]

OK, we can do that (2).  There's another fix to make Unity think Exchange is 
up all the time, which I mentioned in an earlier post, but I like yours 
better.  I'll also review the bug you cited; thanks.  Wish this had been 
better disseminated for those of us who can't read everything Cisco 
publishes every day...

mike

----- Original Message ----- 
From: "Ryan Ratliff" <rratliff at cisco.com>
To: "Mike Armstrong" <mfa at crec.ifas.ufl.edu>
Cc: <cisco-voip at puck.nether.net>
Sent: Monday, April 04, 2005 3:50 PM
Subject: Re: [cisco-voip] Unity can't find Exchange after Server 2003 SP1


> CSCsa80702
>
> Per Unity docs Cisco will test all major SPs within 60 days and have any 
> bugs/issues worked out within that time.
>
> Symptom:
> After installing Windows 2003 SP1 on an Exchange 2003 server Unity is 
> communicating with, Unity can't communicate with it anymore.
>
> Conditions:
>
> This occurs after installing Windows 2003 SP1.
>
> Workaround:
>
> At this time the workarounds are:
>
> 1.  Uninstall Windows 2003 SP1 from the Exchange 2003 server.
>
> or
>
> 2.  Place the UnityMsgStoreSvc account in the local administrative group 
> on the server.  If the server is a domain controller it is not recommend 
> to place the account in the Domain Admins group.  Instead do option number 
> 1 -- (un)install Windows 2003 SP1.
>
> You can get more info in the Bug Toolkit.
>
> -Ryan
> On Apr 4, 2005, at 3:37 PM, Mike Armstrong wrote:
>
> We installed Server 2003 SP1 on the Exchange server over the weekend, and
> now Unity can't find Exchange, returning 1017 errors.  E-mail is working
> fine.  Permissions Wizard was run and all permissions seem OK as well.
> Relevant SysCheck checks returned Success.  Any hints will be very 
> welcome.
>
> Mike Armstrong
> UF/IFAS CREC
> Lake Alfred, FL
>
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