[SUSPECT ATTACHMENT] Re: ??: [cisco-voip] ??: CM4.0 installation 's trouble

vincent vincent at net-2com.com
Wed Apr 6 09:24:41 EDT 2005


I have run the install for about 4 times,when it fail the install must be rolling back,but I found the DCD and SQL still in my server.
You mean after I had trouble,I should uninstall the DCD and SQl, and re-install it from OS upgrade?
----- Original Message ----- 
From: "Ryan Ratliff" <rratliff at cisco.com>
To: "vincent" <vincent at net-2com.com>
Sent: Wednesday, April 06, 2005 9:10 PM
Subject: Re: [SUSPECT ATTACHMENT] Re: ??: [cisco-voip] ??: CM4.0 installation 's trouble


> How many times have you run the CM install on this server?
> 
> When it fails does it leave DCD and SQL installed?  If so you'll need  
> to rebuild the box from the OS up before running the CM install again.
> 
> -Ryan
> On Apr 5, 2005, at 9:24 PM, vincent wrote:
> 
> hi:
>    the attachment cisco.zip is what you mean in your mail.
> ----- Original Message -----
> From: "Ryan Ratliff" <rratliff at cisco.com>
> To: "vincent" <vincent at net-2com.com>
> Cc: <cisco-voip at puck.nether.net>
> Sent: Tuesday, April 05, 2005 9:53 PM
> Subject: Re: ??: [cisco-voip] ??: CM4.0 installation 's trouble
> 
> 
> > I'd suggest opening a TAC case and getting all c:\program files\common
> > files\cisco\* files zipped up and attached to the case.
> >
> > The snippet of logs you included, what file was that from?
> >
> > -Ryan
> > On Apr 5, 2005, at 5:29 AM, vincent wrote:
> >
> > I have tried many times,and every time have this trouble. Can u give me
> > some
> > advises to resolve this question, thks a lot
> >
> > -----邮件原件-----
> > 发件人: Ryan Ratliff [mailto:rratliff at cisco.com]
> > 发送时间: 2005年4月5日 11:55
> > 收件人: vincent
> > 抄送: cisco-voip at puck.nether.net
> > 主题: Re: [cisco-voip] 答复: CM4.0 installation 's trouble
> >
> > Did you install SQL separate from the CM installation?
> > The CM install will install and configure SQL for you.
> >
> > -Ryan
> > On Apr 4, 2005, at 11:36 PM, vincent wrote:
> >
> >
> >    No,I just had a new installation of the CM4.0,not upgrade from  
> > CM3.X;I
> > install it following the guid.And I have installed the SQL2000 and
> > Directory
> > successfully, this error always occoured during the beginning of CM's
> > installation.
> >
> > 发件人: vincent [mailto:vincent at net-2com.com]
> > 发送时间: 2005年4月5日 11:04
> > 收件人: ' (cisco-voip at puck.nether.net.)'
> > 主题: CM4.0 installation 's trouble
> >
> > When I install the CM4.0 in my server, I found a error code:1603 fatal
> > error
> > during installation. And I look the install log:
> >      4/05/2005 10:34:47.250 CCMSetup.cpp fnRunCommand CreateProcess
> > returned: 1603
> >    04/05/2005 10:34:47.250 CCMSetup.cpp fnRunCommand Function ended
> >    04/05/2005 10:34:47.250 CCMSetup.cpp fnInstallPackage msiexec.exe:
> > Return Code: 1603: Fatal error during installation.
> > 04/05/2005 10:34:50.031 CCMSetup.cpp fnInstallPackage Cisco CallManager
> > Install did not complete successfully.  Review the log file for more
> > information.
> > 04/05/2005 10:34:50.031 CCMSetup.cpp fnInstallPackage User responded
> > "OK" to
> > message box.
> > 04/05/2005 10:34:50.031 CCMSetup.cpp fnInstallPackage Function ended
> > 04/05/2005 10:34:50.031 CCMSetup.cpp WinMain Function ended.
> >       Pls help me to resolve it,thks a lot!
> > _______________________________________________
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> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
> >
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> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
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