[SUSPECT ATTACHMENT] Re: ??: [cisco-voip] ??: CM4.0 installation 's trouble

Wed Apr 6 10:40:29 EDT 2005

After the failed install you need to boot off of the OS CD1 (platform  
configuration disk) to completely reinstall the OS, and then try the CM  
install.
If it continues to fail please open a TAC case.

-Ryan
On Apr 6, 2005, at 9:24 AM, vincent wrote:

I have run the install for about 4 times,when it fail the install must  
be rolling back,but I found the DCD and SQL still in my server.
You mean after I had trouble,I should uninstall the DCD and SQl, and  
re-install it from OS upgrade?
----- Original Message -----
From: "Ryan Ratliff" <rratliff at cisco.com>
To: "vincent" <vincent at net-2com.com>
Sent: Wednesday, April 06, 2005 9:10 PM
Subject: Re: [SUSPECT ATTACHMENT] Re: ??: [cisco-voip] ??: CM4.0  
installation 's trouble

> How many times have you run the CM install on this server?
>
> When it fails does it leave DCD and SQL installed?  If so you'll need
> to rebuild the box from the OS up before running the CM install again.
>
> -Ryan
> On Apr 5, 2005, at 9:24 PM, vincent wrote:
>
> hi:
>    the attachment cisco.zip is what you mean in your mail.
> ----- Original Message -----
> From: "Ryan Ratliff" <rratliff at cisco.com>
> To: "vincent" <vincent at net-2com.com>
> Cc: <cisco-voip at puck.nether.net>
> Sent: Tuesday, April 05, 2005 9:53 PM
> Subject: Re: ??: [cisco-voip] ??: CM4.0 installation 's trouble
>
>
>> I'd suggest opening a TAC case and getting all c:\program files\common
>> files\cisco\* files zipped up and attached to the case.
>>
>> The snippet of logs you included, what file was that from?
>>
>> -Ryan
>> On Apr 5, 2005, at 5:29 AM, vincent wrote:
>>
>> I have tried many times,and every time have this trouble. Can u give  
>> me
>> some
>> advises to resolve this question, thks a lot
>>
>> -----邮件原件-----
>> 发件人: Ryan Ratliff [mailto:rratliff at cisco.com]
>> 发送时间: 2005年4月5日 11:55
>> 收件人: vincent
>> 抄送: cisco-voip at puck.nether.net
>> 主题: Re: [cisco-voip] 答复: CM4.0 installation 's trouble
>>
>> Did you install SQL separate from the CM installation?
>> The CM install will install and configure SQL for you.
>>
>> -Ryan
>> On Apr 4, 2005, at 11:36 PM, vincent wrote:
>>
>>
>>    No,I just had a new installation of the CM4.0,not upgrade from
>> CM3.X;I
>> install it following the guid.And I have installed the SQL2000 and
>> Directory
>> successfully, this error always occoured during the beginning of CM's
>> installation.
>>
>> 发件人: vincent [mailto:vincent at net-2com.com]
>> 发送时间: 2005年4月5日 11:04
>> 收件人: ' (cisco-voip at puck.nether.net.)'
>> 主题: CM4.0 installation 's trouble
>>
>> When I install the CM4.0 in my server, I found a error code:1603 fatal
>> error
>> during installation. And I look the install log:
>>      4/05/2005 10:34:47.250 CCMSetup.cpp fnRunCommand CreateProcess
>> returned: 1603
>>    04/05/2005 10:34:47.250 CCMSetup.cpp fnRunCommand Function ended
>>    04/05/2005 10:34:47.250 CCMSetup.cpp fnInstallPackage msiexec.exe:
>> Return Code: 1603: Fatal error during installation.
>> 04/05/2005 10:34:50.031 CCMSetup.cpp fnInstallPackage Cisco  
>> CallManager
>> Install did not complete successfully.  Review the log file for more
>> information.
>> 04/05/2005 10:34:50.031 CCMSetup.cpp fnInstallPackage User responded
>> "OK" to
>> message box.
>> 04/05/2005 10:34:50.031 CCMSetup.cpp fnInstallPackage Function ended
>> 04/05/2005 10:34:50.031 CCMSetup.cpp WinMain Function ended.
>>       Pls help me to resolve it,thks a lot!
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
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