[cisco-voip] CCM/Unity - 3 questions

[Lelio Fulgenzi]

Haven't tried this with headsets, but I'm assuming it doesn't work there either since you'll be using the softkeys rather than hanging up the phone.
  ----- Original Message ----- 
  From: Lelio Fulgenzi 
  To: Wes Sisk ; Vincent De Keyzer ; cisco-voip at puck.nether.net 
  Sent: Wednesday, April 06, 2005 10:10 AM
  Subject: Re: [cisco-voip] CCM/Unity - 3 questions


  With regards to onhook transfer, from what I gather, that allows you to transfer a call after answering it by pressing transfer softkey > enter DN > hangup phone. It unfortunately does not work while using speaker phone/handsfree and requires you answer the call.

  I tried this out in the test centre and will open a case with the TAC, since I think it should allow you to do the onhook transfer with handsfree too.

    ----- Original Message ----- 
    From: Wes Sisk 
    To: Vincent De Keyzer ; cisco-voip at puck.nether.net 
    Sent: Wednesday, April 06, 2005 10:04 AM
    Subject: RE: [cisco-voip] CCM/Unity - 3 questions


    1. take a look at onhook transfer in CM 4.1(3)
    http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/prod_release_no
    te09186a00803b44d3.html#wp2192812

    2. not recommended, huge security hole, but if Unity, collegues tell me you
    can just blank out the password

    3. ring types have to come down from the TFTP server.  Rember that is UDP.
    double check how your phones are resolving the TFTP server address, then dbl
    check connectivity between phones and TFTP server.

    /Wes
    -----Original Message-----
    From: cisco-voip-bounces at puck.nether.net
    [mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Vincent De Keyzer
    Sent: Wednesday, April 06, 2005 5:30 AM
    To: cisco-voip at puck.nether.net
    Subject: [cisco-voip] CCM/Unity - 3 questions


    Hello list,

    I have 3 questions from a customer (we run CCM 4.0)
    Is there a way to iDivert a call to a preprogrammed extension, rather than
    VM?... Customer wants to send call to a colleague without picking up, even
    if he forgot to CFwdAll.
    Is there a way to completely remove password for a voicemail account, so
    that customer is never prompted for it? I find it a very bad idea, but
    customer insists.
    Why do ring types sometimes disappear ? I thought it was due to the fact of
    adding shared lines, or model differences, but I have two 7905 with one DN
    each; and one has 1 ring type and the other has 24!...

    Any answer appreciated.

    Vincent




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