[cisco-voip] CCM/Unity - 3 questions

[Lelio Fulgenzi]

With regards to onhook transfer, from what I gather, that allows you to transfer a call after answering it by pressing transfer softkey > enter DN > hangup phone. It unfortunately does not work while using speaker phone/handsfree and requires you answer the call.

I tried this out in the test centre and will open a case with the TAC, since I think it should allow you to do the onhook transfer with handsfree too.

  ----- Original Message ----- 
  From: Wes Sisk 
  To: Vincent De Keyzer ; cisco-voip at puck.nether.net 
  Sent: Wednesday, April 06, 2005 10:04 AM
  Subject: RE: [cisco-voip] CCM/Unity - 3 questions


  1. take a look at onhook transfer in CM 4.1(3)
  http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/prod_release_no
  te09186a00803b44d3.html#wp2192812

  2. not recommended, huge security hole, but if Unity, collegues tell me you
  can just blank out the password

  3. ring types have to come down from the TFTP server.  Rember that is UDP.
  double check how your phones are resolving the TFTP server address, then dbl
  check connectivity between phones and TFTP server.

  /Wes
  -----Original Message-----
  From: cisco-voip-bounces at puck.nether.net
  [mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Vincent De Keyzer
  Sent: Wednesday, April 06, 2005 5:30 AM
  To: cisco-voip at puck.nether.net
  Subject: [cisco-voip] CCM/Unity - 3 questions


  Hello list,

  I have 3 questions from a customer (we run CCM 4.0)
  Is there a way to iDivert a call to a preprogrammed extension, rather than
  VM?... Customer wants to send call to a colleague without picking up, even
  if he forgot to CFwdAll.
  Is there a way to completely remove password for a voicemail account, so
  that customer is never prompted for it? I find it a very bad idea, but
  customer insists.
  Why do ring types sometimes disappear ? I thought it was due to the fact of
  adding shared lines, or model differences, but I have two 7905 with one DN
  each; and one has 1 ring type and the other has 24!...

  Any answer appreciated.

  Vincent




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