[cisco-voip] IPCC Express 3.1 calls stuck in queue problem

[Gawie Herholdt (GSP)]

Hi



I have a problem with a 3.1(2) IPCC Express system where 1 call is
stuck in the queue for more than 3 hours now. The system works fine -
all incoming calls are being queued / de-queued but just this one call
is stuck in the queue. Is there a way to clear this call without
restarting the engine? I have about 6 call center groups on there and
do not want to affect all of them.



Thanks

Gawie







Thanks and regards,

Gawie Herholdt

Snr Network Specialist, CCIE 7668 (R&S)

Telkom SA (Pty) Ltd

27-84-607-7371 (Mobile)

27-12-680-7991 (IP Phone)

27-12-680-0028 (Fax)





==================================================================
This e-mail and its contents are subject to the Telkom SA Limited
e-mail legal notice available at
http://www.telkom.co.za/TelkomEMailLegalNotice.PDF
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20050407/309e42cb/attachment.html