[cisco-voip] BAT - Owner ID

[Ryan Ratliff]

 From the help pages the owner user-id looks to be a way to specify the 
user to associate calls from that phone to in CDR reports.  Normally 
CAR will pull device association info from the directory to set this up 
but if the device is associated to more than one user this may cause 
issues.

-Ryan
On Apr 8, 2005, at 10:37 AM, King, Jesse wrote:

Interesting..

You are correct. I thought that Owner ID and User ID were one in the 
same. I was looking for device association for the use of the web 
dialer... It did associate the user id with device correctly...

So Owner ID is used for what then? And can't be used with EM - which we 
will start using in the future...

Tks..

-----Original Message-----
From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: Friday, April 08, 2005 10:29 AM
To: King, Jesse
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] BAT - Owner ID

You don't have to configure owner-id (this is the field in the phone 
page correct?) and if you are planning to use Extension Mobility then 
you cannot configure this because EM doesn't support this field.

The User ID field in the CSV file I thought was for device association.
   Is that getting set correctly when you import the phone?

-Ryan
On Apr 8, 2005, at 10:20 AM, King, Jesse wrote:

CM 4.1.2
 
BAT 5.1.3
 
 
When inserting phones, I specify the User ID in the CSV file format 
section... I assume (bad assumption?) that this is the same as the 
Owner ID. However, after inserting, I don't get any errors, but the 
phone's owner ID is blank, and I have to manually add it in. Which 
works, just time consuming.
 
We are integrated with AD.
 
Any thoughts?
 
Thanks.
 
 
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