[cisco-voip] Finding 911 calls via CAR

[Candace Holman]

It should work to just choose CDR Search - By User/Extension and enter 911 
and/or 9911 for the extension in CAR and do a lookup on that.  Is there a 
route pattern or translation pattern that changes the destination 
extension?  Is CAR purging records before a certain date?

Candace

At 04:28 PM 4/28/2005, you wrote:
>I have a customer who isn't the most technically savvy in the world and
>is trying to track down the origination of outgoing 911 calls from their
>system.  I can retrieve them via the CDR database and SQL Enterprise
>Manager, but that's beyond their ability.  Is there any way to find
>these via CAR?
>
>I'm running a CAR report over that date range with no user specified and
>I don't see the 911 calls there at all, even though I can see them in
>the CDR directly.
>
>Any ideas?
>
>Thanks,
>Dylan Vanderhoof
>Semaphore Corporation
>
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