[cisco-voip] CM initial setup

[Voll, Scott]

If I understand you correctly.

PSTN --- PBX --- PRI -- CM -- IP phones

PBX must dial 9 to get outside line.

You setup the CM to also dial 9 to get an outside line.  My guess a 9.@
route pattern.

You most likely have it strip pre dot.  If you change it to NO Strip
then it should work.  Or you can prefix a 9 for the PBX in that same
route pattern.

Hope I understood correctly.

Scott

PS. IF this is a first install, why didn't you go with CM 4.1.3?



-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Corbeil, Dan
Sent: Tuesday, August 02, 2005 7:49 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CM initial setup

We are setting up out first CM 4.0 and have successfully connected it to
our Avaya PBX. Since this is our first setup and we're just in the
testing phase we are routing all calls to and from the CM through our
existing PBX trunks. The CM is connected to the PBX through a PRI and we
can receive calls and place calls to the PBX extensions but have not
been able to make outbound calls. When setting up the CM we used the
external route plan wizard which asked for a digit for outside calls, we
assumed this would work similar to the PBX feature access codes and
prompt the CM to analysis the digits for external routing but we receive
a waive off tone. As a work around we created a route pattern for the
digit 9 which then gives dial tone from the PBX, we're sure there is a
more effective way to do this but can't figure it out, any help would be
appreciated.

Thanks
Dan Corbeil
University of New Hampshire

 


_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip