[cisco-voip] 7960 IP Phone with 7914 randomly rebooting?

[Dane DeValcourt]

I have the most aggravating problem, a remote user with a 7960 and
7914 keeps calling about her phone just randomly rebooting.

I don't really know what to do to troubleshoot this, and would love to
hear some ideas.  She is the only one reporting a problem, and I just
dont know where to start with troubleshooting this.

Any ideas or suggestions would be greatly appreciated.