[cisco-voip] AW: Picking up a call from a specific phone

Wed Aug 10 04:22:29 EDT 2005

HI Everyone,

Yes, this is possible.

The following features are available:
   * Callstatus for 9 or 15 extensions on 7940/7960/7970. Also works with Extension Mobility (logged out users are greyed out)

   * Directed Call Pickup->You can pickup a call ringing on a specific phone. In a normal configuration (with a service url button) a pickup is a 2 button operation. The pickup works even when the call was originally for a huntgroup(since it is cti based)

   * easy shortdial to group members

   * easy transfer to group members

   * acoustic signalling when a call for a group members comes in

   * the number of the caller can be shown at other group members phones (you can turn that off). 

   * set and unset callforwardall for group members

As I said before: If you need further info or are interested in a demo, contact me offlist.

Best regards

bernhard

________________________________

Von: Ruben Montes [mailto:Ruben.Montes at eu.didata.com] 
Gesendet: Mittwoch, 10. August 2005 09:58
An: Bernhard Albler; Wes Sisk
Cc: cisco-voip at puck.nether.net
Betreff: Picking up a call from a specific phone

Hello,

is it possible to pick up a call that is ringing in a specific phone??

	-----Mensaje original----- 
	De: cisco-voip-bounces at puck.nether.net en nombre de Bernhard Albler 
	Enviado el: sáb 06/08/2005 13:55 
	Para: Wes Sisk 
	CC: cisco-voip at puck.nether.net 
	Asunto: AW: [cisco-voip] Line status -- real time

	Wes:
	Can you give us more information on the upcoming BLF features?
	My SE has only confirmed this feature for 5.0, but CSCsb22172 seems to indicate this might be part of 4.2. Are we going to see these features in the 4.x train?

	Scott and other people who face this problem:
	In Europe this is one of the biggest feature gaps we see with CCM. We currently use andphone group (http://www.andtek.com/product-group.html) in Installations were this functionality is needed. This is a small XML App which provides a BLF for up to 15 DNs on 7940 and 7960. It also provides quick transfer and directed pickup. You can also get accousting signalling when someone in your group is called. Datasheet is here: http://www.andtek.com/docs/andphone-group-1-1-8_en.pdf
	If you need further information feel free to contact me offlist (don't want to turn this into a sales presentation :-) )

	Best regards
	bernhard

	-----Ursprüngliche Nachricht-----
	Von: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] Im Auftrag von Wes Sisk
	Gesendet: Samstag, 06. August 2005 00:55
	An: Voll, Scott
	Cc: cisco-voip at puck.nether.net
	Betreff: Re: [cisco-voip] Line status -- real time

	CallManager BLF coming soon to a configuraiton near you.  /W

	Voll, Scott wrote:

	>I'm not looking for something that big.
	>
	>Current PBX has a feature where the speed dial has a little red light
	>when the extension is busy.  It give a user the ability to transfer the
	>call or say that the user is busy do you want there v-mail or can I help
	>you some how.
	>
	>I like AC personally.  I just would like the speed dials on my 7960's to
	>have those same little icons from AC on my phone. 
	>
	>IE>  speed dial 1 is my boss.  It shows an idle phone if he is off the
	>phone or it shows talking if he is on the phone.  I don't want to have
	>to have an application running to find this info.
	>
	>Anything like that out there?
	>
	>Thanks
	>
	>Scott
	>
	>-----Original Message-----
	>From: Wes Sisk [mailto:wsisk at cisco.com]
	>Sent: Friday, August 05, 2005 3:22 PM
	>To: Voll, Scott
	>Cc: cisco-voip at puck.nether.net
	>Subject: Re: [cisco-voip] Line status -- real time
	>
	>AC shows realtime status for speed dial lines (upper right by default)
	>AC shows status upon query update in the directory window (entire middle
	>
	>lower pane by default)
	>shared line shows true status real time
	>CallManager perfmon counter 'cisco lines' shows realtime status.
	>
	>I believe 3rd party ARC Console does realtime line status and some I3
	>(Interactive Intelligence) clients showrealtime line status.
	>
	>/Wes
	>
	>Voll, Scott wrote:
	>
	> 
	>
	>>I know if you use AC you can get line status of phones.  IE. ringing,
	>>talking, on hook, etc.  Is there anyway (ie service maybe) of showing
	>>line status on the phones?  Have users that would like to know the
	>>status of another user.  Does IPMA do this?
	>>
	>>
	>>
	>>Thanks
	>>
	>>
	>>
	>>scott
	>>
	>>
	>>
	>>-----------------------------------------------------------------------
	>>   
	>>
	>-
	> 
	>
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	>>   
	>>
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