[cisco-voip] BARS Install/setup password/account issues

[Wes Sisk]

CSCsb02046 BARS may not work when servers are members of a windows domain
<B>Symptom:</B>
BARS fails to backup a remote server and the remote server event viewer 
security log reports login failures for the BackAdmin user.

<B>Conditions:</B>
The remote server is a member of a domain. The domain also has a 
BackAdmin user defined but with a different password.  This is most 
likely to happen with CRA servers where they have to be a member of a 
domain for the SMB share for client license files.

<B>Workaround:</B>
Rename the domain user BackAdmin to a different username
-OR-
Reconfigure the callmanager and CRA server to use a different username 
for backup.  This is configured under component services on the computer 
running BARS.  Synch the password for this new account on all computers.

<B>Further Problem Description:</B>
When a server joins a domain, the windows authentication order becomes:
1. query domain
2. query local SAM database

BARS currently sends only a username and domain=NULL so the remote 
server attempts authentication against the windows domain first.  Even 
if authentication succeeded, that domain user may not have correct 
rights on the remote server.


Erick Bergquist wrote:

>Having issue with BARS 4.07 on CCM 3.3(4)sr2 and a
>standalone CRS 3.0.3 server.
>
>BARS installs fine on pub and backups ccm fine, but
>when we try to add data source for CRS it asks for
>username and password and it fails to authenticate to
>that server.
>
>The username/password work fine, as we can login to it
>fine and do a mapped drive fine to it, etc.
>
>When we try to install BARS as backup target on CRS
>server we get stuck at the BackAdmin password screen
>on install. It can't verify/authenticate with the
>backadmin password which we just set during BARS
>server install which is same as other server password
>so we know we have right one.
>
>Any ideas? I haven't had trouble with BARS
>install/setup until now on clients. 
>
>
>		
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